Videos
View allMotor & Remote
Automate | Push PRO | Rename a Shade
Automate ARC - Problem solving programming issues
Automate ARC – Adjusting Limits
Automate ARC – Locking/Unlocking Remote
Automate ARC - Programming in five simple steps
Toggle 15 Ch. Remote Between ARC and Non-Arc Mode
Pulse PRO Hub & App
Automate Pulse PRO | WIFI Pairing Android | Instructional Video
Automate Pulse PRO Wi-Fi Pairing
Automate Pulse PRO | Connecting to Matter from the Automate App
Automate Pulse PRO | Group Shade Control | Instructional Video
Automate Pulse PRO | Connecting Apple HomeKit using Matter
Automate Pulse PRO | Connecting Google Home using Matter
Knowledge Base
Explore Knowledge BaseDocumentation
Battery Powered
Zero Li-ion Q 2
Zero Li-ion Q 1.1
Zero Li-ion Q 0.7
Li-ion 10
Li-ion 3
Versa Drapery Motor
Low Voltage (DC 12V)
12V DC Zero EQ2.0
12V DC Zero 1.1nm
AC (240V)
M6
Versa Drapery Motor
Smart Home
Automate Shades App
Pulse PRO
Set Up Guide | Pulse PRO
Brochure | Pulse PRO
Set Up Guide | RTI Pulse PRO
Set Up Guide | Control4 Pulse PRO
Set Up Guide | URC Pulse PRO
Set Up Guide | Elan Pulse PRO
Set Up Guide | Savant Pulse PRO
Set Up Guide | Crestron Home Pulse PRO
Set Up Guide | Crestron Pulse PRO
Set Up Guide | HomeSeer Pulse PRO
Accessories
5V Magnetic Charger
Rechargeable Battery Pack
DC Power Distribution Panel
ARC Relay Module
ARC Repeater
Internal Sun Sensor
Motion Sensor
Solar Powered Wind & Sun Sensor
DC FT Battery Pack
Controllers
Automate Shades App
Pulse PRO
Set Up Guide | Pulse PRO
Brochure | Pulse PRO
Set Up Guide | RTI Pulse PRO
Set Up Guide | Control4 Pulse PRO
Set Up Guide | URC Pulse PRO
Set Up Guide | Elan Pulse PRO
Set Up Guide | Savant Pulse PRO
Set Up Guide | Crestron Home Pulse PRO
Set Up Guide | Crestron Pulse PRO
Set Up Guide | HomeSeer Pulse PRO
Paradigm Wall Switch
Surface Mount Wall Switch
PushONE Remote
Discontinued
Li-ion 1.1
Zero Li-ion 1.1 Short
Pulse 2 Hub
Brochure | Pulse 2
Product Guide | Pulse 2
Automate Pulse LINQ QRG
Set Up Guide | Crestron Pulse 2
Set Up Guide | AMX Pulse 2
Set Up Guide | Control4 Pulse 2
Set Up Guide | Control4 Pulse 2
Set Up Guide | Elan Pulse 2
Set Up Guide | Homeseer Pulse 2
Set Up Guide | IFTTT Pulse 2
Set Up Guide | Savant Pulse 2
Set Up Guide | Smart Things
Set Up Guide | Pulse 2 App iOS & Android
Li-ion 2
Paradigm +
Pulse 1 Hub
FT Motor Gen1
RF415 Remote
RF200 Series Remote Gen 3
RF500 Series Remote Gen1
RF500 Series Remote Gen2
RF500 Series Remote Gen3
RF500 Series Remote Gen4
RF401 Remote
DC 1.1
RF200 Series Remote Gen 2
Wind and Sun Sensor Gen1
DC 2
RF200 Series Remote Gen 1
Paradigm Remote
Hub & App Status
| Item | Status | Support Doc Link |
|---|---|---|
| Amazon Service Outrage (June 13 , 2023) Pulse 2 App functionality affected | Resolved | Read more → |
| Latest Pulse 2 Hub Firmware Update | Resolved | Read more → |
| New Setup via Ethernet iOS | Resolved | Read more → |
| New Setup via Ethernet Android | Resolved | Read more → |
| Pulse V1 hub - Alexa / IFTT not working | Open | Read more → |
Occasionally, you may encounter issues with our hub and app, causing certain features or functions to malfunction. To help you address these problems, we will regularly update this page with troubleshooting status and documentation that you can use to identify and fix the issue on your own. However, if you are unable to troubleshoot the problem independently, we are here to assist you. Please do not hesitate to contact us for further support.