Works with
Features
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 Pulse 2 |
 Pulse PRO |
|
| Product Code | MT02-0401-067001 | MT02-5401-050001 |
| Range | ~1,327 ft² | 3,000 ft² |
| Provisioning | Wi-Fi (2.4GHz) Ethernet | Wi-Fi (2.4GHz) Ethernet |
| Matter Compatible | ✕ | ✓ |
| ARC | ✓ (2 way) | ✓ (2 way) |
| Simultaneous Group Control | ✕ | ✓ |
| Battery Level | ✓ | ✓ |
| Current Shade Positioning | ✓ | ✓ |
| No. Shades | 30 | 30 |
| No. Groups | 30 | 30 |
| No. Timers | 20 | 20 |
| No. Scenes | 20 | 20 |
| Warranty | 7 Years | 7 Years |
Resources
Product Quick Reference Guide
FAQs
What ecosystems are supported by my Matter device?
Your Matter device is compatible with all Matter-supported ecosystems, including:
- Apple HomeKit
- Google Home
- Amazon Alexa
- Samsung SmartThings
- and other Matter-compliant platforms.
How do I update my Pulse PRO?
Updates are typically delivered automatically over-the-air (OTA) through your smart home app. Ensure your device is connected to the internet and check for updates in the app settings.
Can I use my Pulse PRO without an internet connection?
Yes, Matter devices support local control, meaning they can function within your home network without an internet connection. However, remote access and some advanced features may require an active internet connection.
How do I reset my Pulse PRO?
To reset your device:
- Locate the reset button (refer to the user manual for its location).
- Press and hold the button for 10 seconds or until the device’s indicator light flashes.
- The device will reset to factory settings and can be set up again.
Do I need a Matter-enabled smart speaker to use voice control with Pulse PRO?
Yes, the Pulse PRO Hub requires a voice assisted Matter-enabled speaker (e.g., Apple HomePod, Google Nest Hub, or Amazon Echo with Matter support) to enable voice control through Alexa, Google Assistant, or Apple HomeKit. Without a Matter hub, voice control will not work.
Can I control multiple shades at once using voice commands?
Currently, group control (e.g., “Open All Shades” or “Close All Shades”) is not supported via voice control with Matter. Users must create custom routines or groups in their respective voice control apps (Alexa, Google Home, or Apple HomeKit) to control multiple shades simultaneously.
Does Matter support scenes or room controls for Pulse PRO?
No, Matter does not automatically pull scenes, or room controls into third-party voice control apps. Users must manually create scenes or groups in their preferred app (e.g., Alexa, Google Home, or Apple HomeKit) to control shades in specific rooms or scenarios.
Is the Shared Hub functionality available on Pulse PRO?
No, the Shared hub functionality is not yet available on the Pulse PRO hub. This has been added to the back log of future updates.
How do I set limits for my shades with Pulse PRO?
It is recommended that motor limits are set using a remote control prior to pairing with the Pulse PRO.
Why can’t I see battery level and signal strength on the main shade screen in the app?
The battery level and signal strength have been moved to the Shade & Health section which can be found by navigating through the hamburger menu in the top left corner.
What should I do if my shade stops communicating with the Pulse PRO hub?
- Check the Shade Health section in the app for troubleshooting guidance.
- Ensure the shade’s battery is charged and the antenna is properly deployed.
- If the issue persists, follow the app’s instructions for further troubleshooting or motor replacement.